Innovative Medical Solutions is 100% committed to your satisfaction.

That’s why we guarantee 100% of our supplies products against defects in materials and workmanship from 6 to 12 months or the balance of the product’s shelf life.

Please see the below warranty period for individual product line.

1. 1. Reusable Spo2 Sensor & cable; IBP adaptor cable12 months warranty
   2. ECG/EKG Cable & lead wire, temp probe, BP cuffs & Air hose6 months warranty
   3. Disposable Spo2 sensor; disposable temp probe; disposable BP cuff No valid warranty period but will be replaced if found faulty upon first use.
   4. Oxygen sensor12 months warranty
   5. Original devices & Accessories:Repairing service or replacement policy are offered by original manufacturers

Exchange program for fault items is only available for Innovative Medical Solutions supplied products and with a RGA number provided by IMS sales representative.